We recommend to register to our support site to follow support site articles. Also via support site you can send and follow your Nepton customer service requests, if you are the trained Nepton administrator of your organization.
Note: Nepton Support credentials are separate from Nepton Service credentials. You need to create separate account for Nepton Support.
How to sign-up to Nepton Support
You can register as a support user by clicking HERE. If you have not previously contacted Nepton Customer Service by e-mail or would like to register as a support service user, follow these steps.
Sign in New to Nepton? or Have you emailed us? depending on which choice you want to make.
Follow the instructions to enter your name and email address. Then click Sign up.
You will then receive a confirmation email. Also check your spam folder and the Ads folder (if you have a Gmail address).
Follow the instructions in the email. When you confirm your username according to the instructions in the email, your account is ready to use. You can now log in to Nepton Support.
How to sign-up to Nepton Support as a partner
Follow the instructions above in section ''How to sign-up to Nepton Support.'' After you have successfully created an account, Nepton Admin can add a tag ''nepton_partner'' to your account details, which gives you more content in Nepton Support -page.
How to login to Nepton Support
You can login to Nepton Support by choosing Sign in from right corner of the page. Before you can log in you need to create an account to Nepton Support.
Sign in by filling you Nepton Support credentials (email and password).
The option ''I am an Agent'' is not available for customer use.