In order to receive support from Nepton customer service, the admin user must have completed bronze and silver level admin trainings.
Who is the training intended for?
Silver level training is aimed at all Nepton admin users. The training is also suitable for a person who works as or is a deputy in the company's management, HR or payroll for example, and whose tasks include wider use or administration of Nepton service. Depending on the company's operations, the training is suitable for supervisors, team leads or shift planners, if they have more access rights than the basic user.
We recommend completing the bronze level training before participating in the silver level training.
Skills learned in the training
After the training, the participant understands the principles of using the service at a general level and can perform tasks required in their daily work independently or with the help of the Support articles.
The participant understands e.g.:
- Worktime reports
- Calculation settings hierarchy
- Use of setting groups and most common settings
- Setting validity tool
- Project functionality
- Using Support portal as help in everyday work
Certification exam
The participant can take part in a voluntary certification exam after the training and earn Nepton's silver level certificate.
The certificate exam is conducted in our sister company Saarni Learning's system Priima, where the exam results are saved. Priima can be accessed during the training from the link shared in the chat. When registering for the first time or logging into Priima, this page opens, depending on which test link you have clicked on.
How to prepare for the training?
Please complete bronze level training before participating in Silver training. Make sure you can log into your Nepton environment. See how to log in to Nepton in the instructions. If the Nepton implementation project is just underway, please contact the Nepton project manager to get credentials for your own environment.
Signing up for training
Training schedules can be found on our website: https://nepton.fi/koulutukset/ Through the link you can sign up for a training that suits your schedule. The training is free for all new customer during implementation project.
Please note that the trainings are in Finnish language only. If you need training in English, please contact customer support.