Trained administrator users have the right to contact Nepton customer service for free support. If you are not a trained administrator, please contact your supervisor or HR of your organization. We require administrators to go through Bronze and Silver level certification trainings in order to get free support from Customer Service. If your organization's contract partner is not Nepton, please contact your partner directly.
Nepton support is available on weekdays from 08:00 to 16:00. Email: support@nepton.com or phone: 03 311 929 29.
You can also send service request via Nepton support pages.