Trained administrators of organization are allowed to have free support from Nepton customer service. If you are not a trained administrator, please contact your supervisor or HR of your organization. We require administrators to go through Bronze and Silver level certification trainings in order to get free support from Customer Service. If your organization's contract partner is not Nepton, please contact your partner directly.
Nepton support is available on weekdays from 08:00 to 16:00. Email: support@nepton.com or phone: +358 3 311 92929
You can also send service request via Nepton support pages