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Active and planned events
Nepton customer service is closed on 14.2.2023. You can contact us again on 15.2.2023 from 08:00 to 16:00.
View past events from the archived status updates -page.
Maintenance windows
Updates and maintenance jobs will be carried out during the times listed below. Users may need to log-in again after some updates. Automated exports, integrations, and file transfer schedules should avoid these periods.
All times are shown in GMT+2.
03:00 - 05:30
Quarterly release. Significant feature changes and longer maintenance jobs. Informed at least two weeks in advance
13:00 - 13:30
Daily patches, fixes, minor changes, and maintenance jobs. Only performed when needed
18:30 - 19:00
Daily maintenance tasks. May cause short periods of reduced performance
22:00 - 24:00
Monthly security & server updates