Everything is OK
Normal - Core features
Normal - Platform interfaces (API)
Normal - Scheduled integrations
Known issue - Single Sign On (SSO)
Please see more information regarding recent events below.
If you want to report a problem, please contact your service provider.
Planned events
Sat 24.10.2020 - Platform update - 03:30 - 05:30
Planned update to version 2.5.
Planned service breaks
No planned service breaks
Recent events
- Ongoing - Microsoft SSO login
Microsoft SSO login might experience problems on iOS (iPhone) Safari browser. This is due to an issue with the browser and it's handling of third-party cookies, not the Nepton Platform. Here you can find instructions how to change settings on iPhone. - [Resolved] Sun 13.9.2020 - Platform update - 22:00 - 22:30
Planned security update. - [Resolved] Sat 12.9.2020 - Platform update - 03:30 - 05:30
Planned update to version 2.4. - [Resolved] Sun 16.8.2020 - Platform update - 23:06 - 23:32
Planned security update. - [Resolved] Sun 19.7.2020 - Platform update - 23:06 - 23:51
Planned security update. - [Resolved] Thu 16.7.2020 - Service interruption - 05:30 - 09:58
The planned update to version 2.3 took longer than expected. During the update, the platform had to be taken offline. - [Resolved] Thu 16.7.2020 - Platform update - 04:02 - 05:30
Planned update to version 2.3. - [Resolved] Sun 21.6.2020 - Platform update - 23:06 - 23:51
Planned security update. - [Resolved] Tue 2.6.2020 - Integration interruptions
Some salary exports were not running. - [Resolved] Wed 20.5.2020 - Platform update - 04:40 - 04:41
Planned update to version 2.2 - [Resolved] Sun 17.5.2020 - Platform update - 23:06 - 23:51
Planned security update. - [Resolved] Wed 29.4.2020 - Network maintenance - 22:21 - 23:00
Planned network maintenance. Service was unavailable. - [Resolved] Wed 29.4.2020 - Platform update - 03:00 - 05:30
Planned update to version 2.1. - [Resolved] Wed 22.4.2020 - Service interruption - 13:18 - 13:26
A routine maintenance task caused a short service interruption. - [Resolved] Sun 19.4.2020 - Platform update - 23:06 - 23:51
Planned security update.
Routine maintenance and updates
Listed below are the typical times (GMT +2) when routine maintenance tasks will be carried out. It is recommended that automated operations, such as integrations, are not scheduled to be during these periods, due to the possibility of short service disruptions.
- 03:00 - 05:30 - Platform version updates
New versions of the Service that add or change features will be updated during this time on the scheduled date. Version updates are informed at least two weeks in advance. - 13:00 - 13:30 - Minor changes and corrections
To ensure good service, it is sometimes necessary to apply minor changes to the platform. Users may be required to log in again after this kind of update. Usually, this maintenance is carried out several times a week and does not affect users. - 22:00 - 23:59 - Security updates and technical maintenance
Typically, this maintenance is done once per month.