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Active events & planned service breaks
Fri 22.11.2024
Nepton Customer Service is closed on Friday 22nd of November from 11.30AM until 4PM
Date range Fri 22.11.2024 11:30 - 16:00
Affected services
- Customer Service is closed due to Nepton internal event
You can find recent events on the Archived status updates page.
Maintenance windows
Updates and maintenance jobs will be carried out during the times listed below. Users may need to log in again after some updates. Automated exports, integrations, and file transfer schedules should avoid these periods. Please note that integrations will be paused around 15 minutes before the scheduled maintenance window.
All times are shown in UTC+2 / UTC+3 during DST.
03:00 - 05:30
Quarterly release. Significant feature changes and longer maintenance jobs. Informed at least two weeks in advance
13:00 - 13:30
Weekly patches, fixes, minor changes, and maintenance jobs. Performed on Thursdays and possibly other days if critically needed. Thursday's release is informed at least 24 hours in advance.
22:00 - 24:00
Security updates monthly, weekly or daily as necessary.