Platform status: -

Terminals

General information on terminals

Terminal automatic updates

New terminal setup

Terminal IP address reset (For Nepton Touch devices from September 2022)

Getting started with Nepton Touch

Take a new terminal into use

Activating a terminal

Terminal cafeteria mode setup

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Terminal administration

Change terminal time and/or date

Find or edit a terminal's network information

Calibrate terminal screen (For Nepton Touch devices before September 2022)

Terminal IP address reset (For Nepton Touch devices before September 2022)

Terminal use

Record an event with start and end times using the terminal

Record a lunch break using the terminal

Recording overtime using a terminal

Troubleshooting

Reporting a problem with a terminal

Terminal does not respond

Terminal remains in offline mode, or cannot connect to the internet (Connectivity troubleshooting)

Terminal offline mode

Restart a terminal