Platform status: -

FAQ

Accessibility, disabilities, and equality

How do I define a setting that is effective retrospectively or in the future?

How to write a good support request?

Nepton quality assurance

Supported browsers

Why can't I log in to Nepton?

Work community does not have an active Nepton subscription

Your feedback is important to us

Event recording

How do I add an event type that is not on the list of event types?

How to edit mobile start page?

How to set event default project to be the planned shift's location instead of the person's default project?

How to create a work event based on a planned shift?

How to use Temporary lay-off event type

HR management

How do I give access to a unit's work time calendars for the unit manager (or equivalent)?

What should I do when a person's employment ends?

How to act if a former employee returns to work?

Why does a person show up in reports and person listings when they no longer work for our company?

Accruals and overtime hours

How can I target overtime basic part and increment part to different overtime targets?

How do I reset a person's balance?

How do I check a person's balance on a particular day?

How do I update a person's annual holiday balance to Nepton?

Workshift planning

Why is an employee not visible in the planning view?

How do I create a new location that is used for shift planning?

How do I give a person rights to plan shifts?

How to decommission a Location?